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The Centers for Disease Control and Prevention (CDC) are working to monitor and respond to the current outbreak of Novel Coronavirus (COVID-19) in the United States. While we are taking appropriate measures within our organization, the CDC still considers COVID-19 to be a low threat to the general American public, even for those in areas where community spread of COVID-19 has been reported.

Please see the below information regarding appropriate preventive measures to take to mitigate the spreading of COVID-19 infections to all employees.

Remember, prevention is the best medicine. We encourage you to practice the preventative measures below to help prevent the spread of the respiratory diseases, including the novel COVID-19:

  • Avoid close contact with people who are sick.

  • Avoid touching your eyes, nose, and mouth.

  • Stay home when you are sick.

  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

For information about handwashing, see CDC’s Handwashing website.


From Cuyahoga Job and Family Services:

To our community partners, due to the high demand of Ohioans applying for Medicaid, the Ohio Department of Medicaid has issued guidance that county Job and Family Service agencies stop processing Medicaid renewals at this time.

Medicaid coverage will not be lost because the renewal process was not able to be completed.

Cuyahoga Job and Family Services is working to process as many new Medicaid applications as possible each day to ensure residents have medical coverage.

Further communication will be made available in the coming weeks as this health emergency stabilizes.
We ask that you assist us in communicating this message in the community.

If you have any questions or concerns please contact the Office of Community Engagement at

Thank you for your support and assistance.
In the Spirit of Service, Kevin Gowan, Administrator
Cuyahoga Job and Family Services

From Cuyahoga Job and Family Services:

To Our Community Partner, we have been notified by the Ohio Department of Job and Family Services that under Section 2302 of H.R. 6201, the Families First Coronavirus Response Act, US Department of Agriculture has granted Ohio a Supplemental Nutrition Assistance Program (SNAP) Waiver on Extending Recertification Periods and Periodic Reporting through May 31, 2020.


The State agency may extend certification periods for households scheduled to expire in March, April and May 2020, for 6 months until September, October and November 2020.  FNS also grants the State agency’s request to adjust the periodic reporting requirements for ongoing households in the approved areas.


As the state of Ohio works through updates in the Ohio Benefits system, some customers may still receive letters instructing them to recertify their SNAP benefits. If their recertification is scheduled for March, April, or May 2020, they can disregard the notice.


Please assist us in informing residents on SNAP of this new information.   Thank you for your partnership as we work through this together. 


In the Spirit of Service,


Kevin Gowan


Cuyahoga Job and Family Services

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